How do I schedule a session?
Appointments may be made a variety of ways based on your personal preference. Appointments may be made by phone by calling Brittany at (309) 532-4502. You may also schedule an appointment online.
Do you have evening availability?
Relational Balance does provide sessions during evening hours. Due to the popularity of evening hours, sessions are limited and availability fluctuates frequently. To inquire about receiving an evening session, please contact Brittany directly to check evening availability and secure your spot.
Do you accept insurance?
Yes! Currently Relational Balance accepts the following insurances: Blue Cross Blue Shield, Cigna, Health Alliance, + Health Link.
How much will my insurance cover?
Like couples, all insurance plans are complex and unique. Sessions may be covered in full, partial, or denied based on insurance coverage. A variety of factors play a role in insurance coverage such as deductibles, HRA accounts, coinsurance, copays, and exclusions. Please call Brittany at (309) 532-4502 to receive a free and individualized estimation of benefits coverage.
What if my partner does not want to come to therapy?
Relational Balance provides services regarding relationships. Individuals who are wanting to heal relationships are encouraged to attend therapy regardless of their partner's investment in therapy.
Do you see us as a couple or individual?
Relational Balance focuses on systemic therapy to help enhance interactions in your relationship. It is always beneficial to have both partners present to help facilitate this process. However, due to the nature of the relationship, personal issues, or client request individuals may be seen outside of the Couple Sessions.